Services

Web-Based Direct Messaging

HIPAA-compliant, web-based, secure communication between providers and facilities. Allows for more efficient transfers of care by eliminating the need for faxing.

Requires only computer with web-browser and internet connection.

Single Provider Office

$59 annual per Mailbox (up to 5 addresses)
$500 one-time setup fee

Multi-Provider Office

$59 annual per Mailbox (up to 5 addresses per provider)
One-time setup fee varies

Direct Messaging Integrated with EMR*+

Most Electronic Medical Record systems are capable of Direct Messaging integration and it is possible to send and receive Direct messages with Continuity of Care Document content through your EMR*

$59 annual per Mailbox
$500 one-time setup fee

+ Additional fees may apply for interfacing
* EMR –Electronic Medical Record SystemPricing exclusive of fees charged by Electronic Medical Record System Vendors

Web-Based Query Response

For Provider Offices/Skilled Nursing Facilities

HIPAA-compliant, web-based, real-time medical record documentation search results for your patient from participating members including; Medications, Allergies, Labs, Radiology Reports, Diagnoses, and CCD’s.

Requires only computer with web-browser and internet connection.

Includes Direct Secure Messaging.

Provider Offices

$700 annual per Provider

Skilled Nursing Facilities

$1,200 annual per Provider

SmartAlerts®

SmartAlerts® provide real-time alerts or a daily digest file for health insurers, members, or county agencies on their patients when they are seen at a participating member facility

Covered Lives tiered annual pricing & Setup Fees +

Tier	Annual	Setup
10,000	$21,000	$2,500
20,000	$36,000	$2,500
25,000	$43,500	$2,500
30,000	$48,000	$5,000
40,000	$58,000	$5,000
50,000	$68,000	$5,000
60,000	$75,000	$7,500
70,000	$82,000	$7,500
80,000	$90,000	$7,500
90,000	$97,500	$7,500
100,000	$105,500	$7,500
110,000	$112,500	$7,500
120,000	$120,000	$7,500
130,000	$127,500	$7,500
140,000	$135,000	$7,500
150,000	$142,500	$7,500

One-time fee will include the annual tier price plus the setup fee.

+ Additional fees may apply for interfacing
Pricing exclusive of fees charged by Electronic Medical Record System Vendors

EMR* Integrated Exchange+

Most Electronic Medical Record systems allow individual records to be transferred straight from your EMR* and can provide real-time search results from all connected entities retrievable from within your EMR*.

Includes Direct Secure Messaging and Web-Based Exchange; Query Response.

Provider Offices/Skilled Nursing Facilities

Single Provider Office/SNF
- $840 annual per Provider
- $1,000 one-time fee
Multi-Provider Office/SNF Tiered Pricing
- 2-5 Providers
  - $840 annual per Provider
  - $1,500 one-time fee
- 6-9 Providers
  - $840 annual per Provider
  - $2,500 one-time fee
- 10 + Providers
  - $840 annual per Provider
  - $5,000 one-time fee

County Agencies

Population-based tiered annual base pricing
- 25,000 population $2,500
- 25,001 - 50,000 $5,000
- 50,001 - 100,000 $7,500
- 100,000 population $10,000
One-time setup fees vary

Hospitals, Clinics, Laboratories, and Imaging Centers

Pricing and setup fees vary
Includes Direct Secure Messaging

Contact us directly for more information

+ Additional fees may apply for interfacing
* EMR –Electronic Medical Record System
Pricing exclusive of fees charged by Electronic Medical Record System Vendors