Author: Kevin Dorsey-Tyler

SacValley

The Health Information Exchange
for California’s North Central Valley

MedShare

P.O. Box 9217
Chico, CA 95927-9217

Technical Support Guidelines

Telephone Support:
0800 - 1700 Pacific Time: (530) 430 - SVMS (7867)
Electronic Mail (eMail) Support:
24 hours: support@sacvalleyms.org
SacValley MedShare is in the Pacific Time Zone.
During the hours of 0800 - 1700, your eMail will answered within 2 hours.
All other times, your eMail will be answered the next business day.
Online Support:
http://sacvalleyms.org/wpsite/services-2/

SVMS-FORM-026.002 Telephone and Email Support Guidelines Page 1 of 1